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| == News == | | == News == |
| </noinclude> | | </noinclude> |
| <b>Billing Issue Update</b> [https://www.asheronscall.com/en/forums/showthread.php?61604-Billing-Issue-Update Link]
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| <br>
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| UPDATE 9/30/13:
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| <br>
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| Hello, everyone! We wanted to touch base with folks, and provide a brief update to the billing issues that took place last Friday. On Friday, we reached out directly to contact a number of users who received erroneous subscription charges, and worked quickly to resolve those erroneous charges.
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| <br>
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| [https://www.asheronscall.com/en/forums/member.php?34714-Tolero Tolero] - <font color=red>Senior Community Specialist</font>
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| --[[User:Sucamarto|Sucamarto]] 8:43am, 30th September, 2013 (GMT +10)
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| <b>Billing Issue Update</b> [https://www.asheronscall.com/en/forums/showthread.php?61604-Billing-Issue-Update Link] | | <b>The October 2013 event patch Shattered Masks is Now Live!</b> [http://acpedia.org/wiki/Shattered Masks Link] |
| <br> | | <br> |
| Previous UPDATED:
| | The October 2013 eventp patch [[Shattered Masks]] and [http://acpedia.org/wiki/Announcements_-_2013/10_-_Shattered_Masks Announcements] Page are Now both Live! |
| <br> | | <br> |
| At this time we are in the process of issuing direct refunds for any charges to affected accounts above the cost of monthly subscription payment(s). Please note that it may take a few days for these refunds to be reflected on bank statements after the refund is issued; the length of processing time depends on your bank. Once the refund has been processed, your bank can verify the transaction before it shows on your statement. If you need further assistance, or have questions with regards to the refund or any potential related fees, we recommend that you contact the phone number on the back of your bank card.
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| <br>
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| [https://www.asheronscall.com/en/forums/member.php?34714-Tolero Tolero] - <font color=red>Senior Community Specialist</font>
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| --[[User:Sucamarto|Sucamarto]] 7:43am, 29th September, 2013 (GMT +10) | | --[[User:Sucamarto|Sucamarto]] 1:06pm, 5th October, 2013 (GMT +10)---- |
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| <b>AC1 Bonus XP / Luminance Weekend!</b> [https://www.asheronscall.com/en/forums/showthread.php?61539-AC1-Bonus-XP-Luminance-Weekend! link]<br> | | <b>Scheduled Server Downtime: 8:00 AM - 11:00 AM Eastern (-4 GMT) Tuesday, October 8</b> [https://www.asheronscall.com/en/forums/showthread.php?61687-Scheduled-Server-Downtime-8-00-AM-11-00-AM-Eastern-%28-4-GMT%29-Tuesday-October-8 link]<br> |
| | | The Asheron's Call Game Servers will be brought down on Tuesday, October 8th from 8:00 - 11:00 AM Eastern (-4 GMT) to launch the October event, Shattered Masks. For event patch notes, fictions, and more, [[[https://www.asheronscall.com/en/content/2013-events click here]]! Thanks for your patience, and we'll see you back in the game soon! |
| Today through Monday September 23rd, get +50% bonus to Questing XP and Luminance for quest rewards in AC1. Enjoy!
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| <br> | | <br> |
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| --[[User:Sucamarto|Sucamarto]] 6:09am, 21st September, 2013 (GMT +10) | | --[[User:Sucamarto|Sucamarto]] 12:51pm, 5th October, 2013 (GMT +10) |
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| <b>Scheduled Global Maintenance. Monday September 23, 2013</b> [https://www.asheronscall.com/en/forums/showthread.php?61541-Scheduled-Global-Maintenance-Monday-September-23-2013 link]<br>
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| The Asheron's Call websites & Turbine Account Maintenance site at [http://myaccount.turbine.com/ http://myaccount.turbine.com] will be brought down for maintenance on Monday, September 23 from 6:00 AM to 1:00 PM Eastern (-4 GMT). During this time, players will be unable to log into the game or make changes to their accounts. Players already in the games when the sites are brought down will be unaffected unless they log out or are disconnected.
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| --[[User:Sucamarto|Sucamarto]] 6:09am, 21st September, 2013 (GMT +10)
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| <b>Installer & Data files zip updated</b> [https://www.asheronscall.com/en/forums/showthread.php?61530-Installer-amp-Data-files-zip-updated Link]
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| <br>
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| The game installer and data files zip on the [https://www.asheronscall.com/en/content/downloads download page] have been updated to the [[The Quest For Freedom|Sept 2013]] [[The Quest For Freedom]] patch for the convenience of those installing for the first time (or re-installing). Enjoy!
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| <br>
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| [https://www.asheronscall.com/en/forums/member.php?34714-Tolero Tolero] - <font color=red>Senior Community Specialist</font>
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| --[[User:Sucamarto|Sucamarto]] 2:21pm, 19th September, 2013 (GMT +10)
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| <b>Decal, Decal Plugin and Decal Tool Updates;</b> | | <b>Decal, Decal Plugin and Decal Tool Updates;</b> |
| <br> | | <br> |
| The latest Decal Memlocs are = <font color=green>0.0.11.4186 (September 2013)</font> | | The latest Decal Memlocs are = <font color=green>0.0.11.4186 (October 2013)</font> |
| <br> | | <br> |
| <b>[http://acpedia.org/wiki/Plugins#Decal_Plugins Decal Plugins];</b><br> | | <b>[http://acpedia.org/wiki/Plugins#Decal_Plugins Decal Plugins];</b><br> |
| * [http://magtools.codeplex.com/releases/view/74370 Mag-Tools], 1.0.8.52 - 16th, September, 2013 <font color=blue>Updated</font><br> | | * [http://magtools.codeplex.com/releases/view/74370 Mag-Tools], 1.0.8.52 - 16th, September, 2013 <font color=blue>Updated</font><br> |
| * [http://magtools.codeplex.com/releases/view/109010 Mag-Filter], 1.0.0.3 - 12th, September, 2013 <font color=blue>Updated</font><br> | | * [http://magtools.codeplex.com/releases/view/109010 Mag-Filter], 1.0.0.3 - 12th, September, 2013 <font color=blue>Updated</font><br> |
| * [http://kill.chopguild.org/Octagram Octagram], v1.2.0.13 - 30th, August, 2013 <font color=blue>Updated</font><br>
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| --[[User:Sucamarto|Sucamarto]] 12:51pm, 16th September, 2013 (GMT +10)
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| <b>The September 2013 event patch The Quest For Freedom is Now Live!</b> [http://acpedia.org/wiki/Emotions_Unbound Link]
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| <br>
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| The Septemeber 2013 eventp patch [[The Quest For Freedom]] and [http://acpedia.org/wiki/Announcements_-_2013/09_-_The_Quest_for_Freedom Announcements] Page are Now both Live!
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| <br>
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| --[[User:Sucamarto|Sucamarto]] 10:09am, 7th September, 2013 (GMT +10)
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| <b>Scheduled Server Downtime: 8:00 AM - 11:00 AM Eastern (-4 GMT) Tuesday, September 10</b> [https://www.asheronscall.com/en/forums/showthread.php?61353-Scheduled-Server-Downtime-8-00-AM-11-00-AM-Eastern-%28-4-GMT%29-Tuesday-September-10 link]<br>
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| The Asheron's Call Game Servers will be brought down on Tuesday, September 10th from 8:00 - 11:00 AM Eastern (-4 GMT) to launch the September event, [[The Quest For Freedom]]. For event patch notes, fictions, and more, [https://www.asheronscall.com/en/content/2013-events click here!] Thanks for your patience, and we'll see you back in the game soon!
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| <br>
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| --[[User:Sucamarto|Sucamarto]] 9:09am, 7th September, 2013 (GMT +10)
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| <b>Thanks for your patience!</b> [https://www.asheronscall.com/en/forums/showthread.php?61338-Thanks-for-your-patience! Link]
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| <br>
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| As a special thanks for your patience during the recent service outage, bonus Luminance and XP are on the way! This weekend we will be enabling a 150% bonus to Questing XP and Luminance for quest rewards in AC1 from Friday September 6th through Tuesday September 10th. A second bonus XP/Luminance event is slated for September 20th through September 22nd.
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| Thank you so much for playing, and we’ll see you in Dereth!
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| <br>
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| [https://www.asheronscall.com/en/forums/member.php?34714-Tolero Tolero] - <font color=red>Senior Community Specialist</font>
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| --[[User:Sucamarto|Sucamarto]] 6:21am, 6th September, 2013 (GMT +10)
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| <b>Sept 2nd Game / Web Connectivity Issues</b> [https://www.asheronscall.com/en/forums/showthread.php?61295-Sept-2nd-Game-Web-Connectivity-Issues Link]
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| <br>
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| At this time web and AC1 game servers are available. AC2 Dawngsong server is not yet available. Thanks for your patience!
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| <br>
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| We continue to investigate issues with connection to turbine services. Thank you for your patience! NOTE: Due to web connectivity issues, we advise players to visit the [http://www.facebook.com/TurbineAC official facebook page] for the latest updates. As of 1:11pm we have no ETA for restoration of the services and are working to resolve this as quickly as possible. We apologize for the inconvenience!
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| <br>
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| [https://www.asheronscall.com/en/forums/member.php?34714-Tolero Tolero] - <font color=red>Senior Community Specialist</font>
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|
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| --[[User:Sucamarto|Sucamarto]] 6:21am, 2nd September, 2013 (GMT +10)
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| <b>Login Issues, September 1st</b> [https://www.facebook.com/TurbineAC?fref=ts link]<br>
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| <b>Update</b> - We appreciate your patience while we continue to work with our vendors to resolve this issue. We do not have an ETA for the return of the service at this time.<br>
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| We (Turbine) continue to work with our vendors to resolve the current issues. To prevent further frustrations to players who were logging in only to be disconnected, we have disabled the ability to log into the game for the time being. You may also find that attempts to ping or trace route during this time may fail.
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| --[[User:Sucamarto|Sucamarto]] 12:09pm, 1st September, 2013 (GMT +10) | | --[[User:Sucamarto|Sucamarto]] 12:51pm, 1st October, 2013 (GMT +10) |
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| Refer to the [[News Archives]] for older articles and updates. | | Refer to the [[News Archives]] for older articles and updates. |
| PLEASE READ BEFORE EDITING
|
Usage
Used for the newsfeed on the main page.
To add a news item, click the edit link for the News section and add your item to the top. Copy the code below first and paste it at the top after the </noinclude> tag.
News entries should use the following format:
<b>Title</b> - [ac.turbine.com/example Link]
<br>News item.
--~~~~
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When there are too many items for the main page, move older items to News Archive - 2013.
News
The October 2013 event patch Shattered Masks is Now Live! Masks Link
The October 2013 eventp patch Shattered Masks and Announcements Page are Now both Live!
--Sucamarto 1:06pm, 5th October, 2013 (GMT +10)----
Scheduled Server Downtime: 8:00 AM - 11:00 AM Eastern (-4 GMT) Tuesday, October 8 link
The Asheron's Call Game Servers will be brought down on Tuesday, October 8th from 8:00 - 11:00 AM Eastern (-4 GMT) to launch the October event, Shattered Masks. For event patch notes, fictions, and more, [[click here]! Thanks for your patience, and we'll see you back in the game soon!
--Sucamarto 12:51pm, 5th October, 2013 (GMT +10)
Decal, Decal Plugin and Decal Tool Updates;
The latest Decal Memlocs are = 0.0.11.4186 (October 2013)
Decal Plugins;
- Mag-Tools, 1.0.8.52 - 16th, September, 2013 Updated
- Mag-Filter, 1.0.0.3 - 12th, September, 2013 Updated
--Sucamarto 12:51pm, 1st October, 2013 (GMT +10)
Refer to the News Archives for older articles and updates.